When I help my customers
Whenever I provide technical assistance to my customers I help them resolve their problems in using the equipment made by my company. In doing so I do not just help my customer as a company but also help all their stakeholders as well. For instance, since my customer operates a Call Center, I eventually help all their agents as well. And in helping agents - to be efficient and happy with their jobs - I am helping their families and dependents. Agents who are satisfied with our call center equipments would have a smile in their voice and would be very helpful to their end- customers. Therefore I am able to indirectly help my customer's end-customers. My customer being a bank, a financial company, a utility or product manufacturer - their end-customers could include you and me. And this is the JOY of human existence - to be able to help a great number of people.